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Privacy Policy

This policy describes how we collect, use, and protect your personal data when you visit our website superusersoftware.net.

1. Data Controller

The data controller is Super User Software, with its legal headquarters at Borgo Vera 14. For any questions regarding privacy, you can contact us at the email address: info@superusersoftware.net.

2. Data We Collect

We collect various categories of personal data, including:

  • Contact Data: Name, surname, email address, phone number, provided voluntarily via contact forms.
  • Browsing Data: IP address, browser type, pages visited, access time, data collected automatically via cookies and similar technologies.
  • Usage Data: Information on how you interact with our website and services.
3. Purpose of Processing

We use your personal data for the following purposes:

  • To provide and improve our digital productivity software services.
  • To respond to your support or information requests.
  • To send communications regarding our services, with the option to opt-out at any time.
  • To analyze website usage to optimize its performance and security.
  • To comply with legal obligations.
4. Legal Basis and Retention

Processing is based on your consent (e.g., for the newsletter), the performance of a contract, or our legitimate interests (e.g., website security). Data is retained only for the period necessary to achieve the purposes for which it was collected or as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Types of Cookies

  • Technical Cookies: Necessary for the website to function.
  • Analytics Cookies: To understand how visitors interact with the site (e.g., Google Analytics).
  • Marketing Cookies: To show relevant advertisements.

You can manage your cookie preferences via your browser settings. Disabling them may limit some website functionalities.

6. Sharing with Third Parties

Your data may be shared with:

  • Service Providers: Companies that support us with hosting, data analysis, or email marketing services, acting as data processors.
  • Competent Authorities: Only if required by law.

We do not sell your personal data to third parties for marketing purposes.

7. Data Transfer Outside the EU

Some of our service providers may operate outside the European Economic Area (EEA). In such cases, we ensure the transfer complies with data protection regulations, for example through standard contractual clauses approved by the European Commission.

8. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Right of Access: To obtain confirmation of processing and a copy of the data.
  • Right to Rectification: To correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): To request the deletion of your data.
  • Right to Restriction: To restrict processing under certain circumstances.
  • Right to Data Portability: To receive the data in a structured format and transfer it to another controller.
  • Right to Object: To object to processing for legitimate reasons.
  • Right to Withdraw Consent: At any time, without affecting the lawfulness of processing based on consent previously given.

To exercise these rights, contact us at info@superusersoftware.net. You also have the right to lodge a complaint with the supervisory data protection authority (Garante per la protezione dei dati personali).

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. However, no Internet transmission system is 100% completely secure.

10. Policy Changes

This privacy policy may be updated periodically to reflect changes in our practices or legal obligations. The most recent version will always be published on this page with the update date indicated below.

Last Updated

This policy was updated on October 15, 2023.

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